KFSHandRC Scores 98% in KLAS Global EHR Satisfaction Survey

King Faisal Specialist Hospital and Research Center (KFSHandRC) realized an exceptional achievement, having secured a position in the 98th percentile in the KLAS Global EHR Satisfaction Survey 2022.

It reaffirms its commitment to providing outstanding patient care through cutting-edge technology and the electronic health record (EHR) system.

The survey ranking is particularly noteworthy as it compares 291 hospitals across North America, Asia/Oceania, Europe and the Middle East.

The KLAS Global EHR Satisfaction Survey is a comprehensive assessment that evaluates the HER satisfaction levels of healthcare professionals worldwide.

KFSHandRC MD, MA, Chief Information Officer Osama Alswailem said: “As an organization at the forefront of digital health innovation, we continuously strive to leverage technology to drive positive change. Our systems play a vital role in ensuring seamless integration, data accessibility and patient safety. This recognition from KLAS reinforces our dedication to leveraging digital solutions that enhance clinical workflows and optimize patient experience.”

Satisfaction at KFSHandRC has contributed to significant improvements in key areas, including employee satisfaction.

The organization has witnessed substantial positive trends over the past six years in “enable patient-centered care” and “enable quality care

KLAS reached out to KFSHandRC at its annual symposium and offered a platform to share its successful governance, collaborative/multi-disciplinary, and interoperable model with international health organizations. Through virtual sessions and workshops, KFSHandRC demonstrated the foundational elements, clinical engagement, and strategic approach that have propelled it to the top percentile globally. The aim was to assist other organizations in establishing similar best practices and improve their overall performance.

King Faisal Specialist Hospital and Research Center is one of the world’s leading specialist healthcare providers; it ranked 20th in Brand Finance’s list of “2023 World’s Top 250 Hospitals” and first among hospitals in the Middle East and Africa.

Source: Saudi Press Agency